If you wish to register a complaint, please write to Julie Kennedy care of the Gloucester office address or telephone 01452 547783. A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at https://www.financial-ombudsman.org.uk or by contacting them on 0800 0234 567.
Gloucester Office: 54 Dinglewell, Hucclecote, Gloucester GL3 3HU
01452 547783
Text Us +447458195131
Office hours: 9:00 – 17:00 Mon – Fri.